Asuquo Kingsley Aniedi

Versatile Professional | Customer Engagement & Technical Support

Ikorodu, NG.

About

A results-driven professional with a strong background in customer engagement, sales, technical support, and education. Adept at leveraging technology proficiency and strong communication skills to drive operational efficiency, enhance customer satisfaction, and foster positive learning environments. Committed to contributing to organizational success through innovative problem-solving and effective team collaboration.

Work

Blooms microfinance bank (Subsidiary of Palmpay)

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Customers Retention Strategist

Lagos, Lagos State, Nigeria

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Summary

Strategically engaged customers for loan repayment and drove effective sales and product advertising within a microfinance setting.

Highlights

Proactively engaged customers to facilitate timely loan repayments and manage accounts effectively.

Executed effective sales and product advertising campaigns, successfully promoting financial services to target customers.

Developed and implemented customer retention strategies, enhancing client loyalty and contributing to sustained business growth.

Graygood Montessori school

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Computer Science and Basic Science Teacher

, , Nigeria

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Summary

Educated students in computer science and basic sciences while managing classroom activities and providing computer instruction.

Highlights

Instructed students in computer science and basic sciences, fostering foundational knowledge and practical skills.

Managed classroom activities as a class teacher, ensuring a conducive and productive learning environment.

Provided specialized computer instruction, enhancing students' digital literacy and technical proficiency.

New creation group of schools

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Computer Science Teacher and Computer Laboratory Attendance

Calabar, Cross River State, Nigeria

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Summary

Taught computer science and managed the computer laboratory, supporting student learning and resource accessibility.

Highlights

Delivered engaging computer science lessons, cultivating students' interest and understanding of technology.

Maintained and managed the computer laboratory, ensuring optimal functionality and resource availability for educational purposes.

Supported students in computer-related tasks, facilitating hands-on learning and practical skill development.

Betking

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Sales Representative & Customer Assistant

, , Nigeria

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Summary

Served as a Sales Representative and Customer Assistant, providing product information and ensuring smooth shop operations.

Highlights

Provided comprehensive information on products, promotions, and discounts, effectively guiding customer purchasing decisions.

Assisted customers with inquiries and resolved issues, ensuring high levels of satisfaction and repeat business.

Oversaw daily shop operations, maintaining efficiency and contributing to a positive customer experience.

Wexyuge Computer Enterprise

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IT Support & Data Entry Specialist

, , Nigeria

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Summary

Managed data entry, provided technical support, and delivered basic training on system usage to end-users.

Highlights

Performed accurate data entry and processing, ensuring integrity and accessibility of critical information.

Diagnosed and troubleshot hardware and software issues, resolving technical problems efficiently to minimize downtime.

Conducted basic training sessions for end-users on system usage, enhancing their proficiency and operational independence.

Executed graphics design projects, documentation, and printing services, supporting various operational and client needs.

Education

Nigerian Youth Service Corp

, , Nigeria
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Service Program National Service Program

University of Calabar

Calabar, Cross River State, Nigeria
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Bachelor of Science in Education Science Education

Iwerre comprehensive secondary school

Obotme, Akwa Ibom State, Nigeria
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Senior School Certificate General Studies

College of Health Technology

Calabar, Cross River State, Nigeria
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Diploma Information Communication Technology (I.C.T.)

, , Nigeria
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First School Leaving Certificate Primary Education

Languages

English

Skills

Technology Proficiency

Computer Tools.

Administrative Skills

Managerial Skills.

Communication

Written Communication, Oral Communication, Presentation Skills, Public Speaking, Report Drafting.

Problem Solving

Active Listening.

Team Collaboration

References

LT. COL BE. Ibhadojemu

34, Artillery Brigade, Owerri, Imo State. 09037205867

Chief Aniedi Asuquo

Uyo, Akwa Ibom. 08024555909

Dr. Esther E. Ekon

H.O.D Education Biology, Faculty of education, University of Calabar. 08033572891